Retail Bank mock test with old question most imp question 5 year old question. Question multiple choice questions and answers prepared by senior officer’s click on finish test after attend all the question to know your result with right wrong answer

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Q - 1 .Who were the two of the early players in the credit card business in the PSB space?

• State Bank of India and Andhra Bank
• Bank of Baroda and Andhra Bank
• State Bank of India and Bank of Baroda
• Bank of India and Andhra Bank

Q - 2 .Any profit or gain from sale or transfer of a capital asset is chargeable to tax under the head "capital gains" Capital asset means any property whether movable or immovable, tangible or intangible. Transfer, in relation to capital asset, includes sale, exchange of the asset. However, the following assets are NOT excluded from the definition of capital assets:

• Stock-in-trade, stores, raw material
• Personal effects (excluding Jewellery)
• Agricultural land outside the limit of municipality or notified are
• None of the above

Q - 3 .Select the FALSE one in case of Check-off facility :

• There will be an irrevocable letter of authority from the borrowers for deducting a specific amount of monthly installment from his salary/wages.
• In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.
• Where check-off facility is not available to the bankers, post-dated cheques should not be obtaine
• In case of Government officers, who themselves are drawing and disbursing authorities and take housing loans, a letter of undertaking from them is sufficient.

Q - 4 .What is criteria of reservation under National rural livelihood mission scheme ?

• SC/ST 40, women 30%, 5% disabled
• SC/ST 50%,women 40%, disabled 3%
• SC/ST 35%,women 45 % disbled 6%
• SC/ST 50%,women 35%, disabled 2%

Q - 5 .What is correct about project cost under PMGEP scheme ?

• Rs 20 lacs(manufacturing) & 10 lacs(Others)
• Rs 25 lacs(Manufacturing) & 10 lacs(Others)
• Rs 10 lacs(manufacturing) & Rs 5 lacs(Others)
• Rs 2 lacs maximum

Q - 6 .In which approach strategies are designed based on the type of branch viz., Rural. Semi Urban. Urban and Metro?

• Segmented Approach
• Geography based approach
• Classification based approach
• None of the above

Q - 7 .Payment Default Risk (chances of failure to pay the card dues) is embedded in

• Debit Cards
• Credit Cards
• Both i and ii
• Only ii

Q - 8 .By applying Rule 72, rupee will double in nine years if the rate of interest is & & % p.

• 0%
• 0%
• 0%
• 0%

Q - 9 .Demat refers to & &

• process of converting physical shares (share certificates) into an electronic form
• Once converted, the shares are held in a Demat account
• The shares will become interchangeable, identical and fungible assets after demat
• All the above

Q - 10 .Price structuring for products and services is attempted by banks in the following ways

• Stand alone pricing for different products and services
• Special quotes for high value deposits and retail assets
• Bundled pricing/Holistic pricing based on total relationship
• All the above

Q - 11 .Types of credit cards issued by banks in general are

• Silver Card
• Gold Card
• Platinum Card
• All the above

Q - 12 .Through Internet Banking customer can not avail the facility of the transactions of & &

• Transactions of debits
• Transactions of credits
• Letter of Credit services
• Funds Transfer

Q - 13 .In case of Home Loans, the credit rating should be reviewed ......

• MONTHLY
• QRTLY
• HY
• YRLY

Q - 14 .Select the ODD one :

• Ordinary Annuity : Payments are made/received at the end of each perio
• FV = PV( 1 + r)n (Where PV means present value, 1 means one rupee, r means rate of interest and n means period or term.)
• Annuity Due : Payments are made/received at the beginning of each period
• Present value = FV x CV factor

Q - 15 .Banking Codes and Standards of India is aimed at the following & &

• promote good and fair banking practices by setting minimum standards increase transparency in services
• encourage market forces, through competition, to achieve higher operating standards
• promote a fair and cordial relationship between the customer and their bank
• All the above

Q - 16 .An Individual took a Loan of Rs. 15.00 Lacs for purchasing a flat for self-occupation on 30/03/1999 & paid Rs. 1,20,000 towards Interest during FY. 2006-07. The maximum amount of Interest which he can claim as a deduction would be&

• Rs. 1,50,000
• Rs. 1,20,000
• Rs. 1,00,000
• Rs. 30,000

Q - 17 .The requirements for delivering effective service to the customers are & &

• Understanding the customer, his income level, his financial profile, his needs, his requirements of financial products and his life stage
• Customer Empathy
• Post sales service follow up for customer satisfaction
• All the above

Q - 18 .An individual took a loan of Rs. 10.00 Lakhs for purchasing a plot of land during F.Y. 2005-06 & has paid around Rs. 1,10,000 towards Interest & around Rs. 57,000 towards principal during F.Y. 2006-07. He has not made any other contribution under Sections 80C, 80CCC, or 80CC He will be able to claim deduction of & & towards principal.

• 150000
• 110000
• 57000
• 0

Q - 19 .Minimum amount due (MAD) is calculated at what % of the total current dues of the credit car....

• 5
• 7
• 8
• 10

Q - 20 .Arrange the following stages of a CRM in the order in which they come first., i. Designing suitable products and services to the targeted and segmented customers, ii. Providing the right sales and service processes, iii. Capturing the customer's profile through a technology enabled model, iv. Offering the products and services to the targeted and segmented customers

• i, iv, iii, ii
• i, iii, ii, iv
• iii, iv, ii, i
• iii, i, iv, ii

Q - 21 .Loans upto ________ to Producer Companies set up exclusively by only small and marginal farmers under Part IXA of Companies Act, 1956 for agricultural and allied activities, is part of ________ agriculture:

• 5 crore direct agri
• 2 crore indirect agri
• 5 crore indirect agri
• 1 crore agriculture

Q - 22 .Chennai and Kolkata have & & benches of Debt Recovery Tribunal

• 2
• 3
• 4
• 5

Q - 23 .What is appropriate about incremental loans by banks under MSME to be reckoned as priority sector lending ?

• The incremental bank loans to medium service enterprises extended after November 13,2013, up to the credit limit of Rs. 10 crores, would qualify as Priority Sector Advances.
• In line with the above, similar incremental loans to micro and small service enterprises upto the credit limit of Rs. 10 crores, (as against the present ceiling of Rs. 5 crores), shall also be treated as priority sector advances.
• The above dispensation will remain in force up to March 31, 2014
• All the above

Q - 24 .Mortgage Backed Securitisation (MBS) is backed by & &

• All retail loans
• Retail loans other than housing loans
• Mainly housing loans
• None of the above

Q - 25 .Mr Raj is from BUNDI Rajasthan working in OBC bank at KARNAL want to purchase a house at KOTA by taking housing loan under staff HL scheme, Under simple registered mortgage, the Deed of Mortgage is required to be registered with the ...... sub-Registrar/Registrar.

• Kota
• Bundi
• Karnal
• Any where

Q - 26 .Personal Loans are sanctioned by banks based on & &

• Salary in case of employees
• Monthly/Annual Income in case of business
• Number of years of service/in business
• All the above

Q - 27 .Suppose you are viewing a 4GB iPod Nano for Rs. 4000 in a shop. The shopkeeper shows you 8 GB iPod Nano worth Rs. 6000. This is an example of ___.

• push sell
• pull sell
• up sell
• cross sell

Q - 28 .Head institutions of public sector banks in Europe are known as & &

• Sparkassen
• Bundesbank
• Landesbanken
• None of the above

Q - 29 .Loans to distressed persons(other than farmers) is also part of priority sector if the amount of loan is upto:

• Rs 1 lac
• No limit
• Rs 5 lacs
• Rs 50000

Q - 30 .What is correct about Khadi village Industries loans under MSE in Priority sector ?

• All loans to KVI sector in rural areas only to be treated as micro.
• All loans only in population upto 50000 as per planning commission,
• All loans sanctioned to units in the KVI sector, irrespective of their size of operations, location and amount of original investment in plant and machinery. Such loans will be eligible for classification under the sub-target of 60 percent prescribed for
• All loans to KVI sector in rural & semi urban but maximum upto 5 crore

Q - 31 .What is quantum/ceiling of loan under Priority Sector ? Pick up the ODD one :

• Loans to individuals upto 25 lacs in metro cities with population above 10 lacs
• Loans to individuals utp 15 lacs in metro/towns with population upto 15 lacs
• Rs 15 lacs in other centres with population less than 10 lacs
• Loans of metro as well as other centres to individuals per dwelling unit per family.

Q - 32 .Following types of account are not permitted under Internet banking

• Jointly operated accounts
• Joint account in E/s
• Proprietorship accounts
• Any of these

Q - 33 .Misselling retail loans by a DSA (Direct Selling Agent) and the resultant dissatisfaction of the customer results in ...... risk for the bank.

• credit
• liquidity
• operational
• reputation

Q - 34 .What is the maximum amount that can be claimed as a deduction under 80C of the IT Act, 1961?

• Rs. 1,50,000
• Rs. 1,20,000
• Rs. 1,00,000
• Rs. 30,000

Q - 35 .The characteristics of Debit Cards are

• Payments for purchases are directly debited into the account
• Cash Withdrawals through ATMs are debited to the account immediately
• Payments made for purchases/usage will be debited subsequently after a certain period
• Both i and ii are true

Q - 36 .Which of the following was the beginning of the level of technology implementation in PSBs?

• POS
• Regional Net worked hubs
• Total Branch Automation
• Automated Ledger Posting Machines

Q - 37 .What is correct about subsidy under National Rural Livelihood mission scheme ?

• 30% max(7500/-),SC/ST 50% max 10000/-,SHG 50% max 1.25 lacs(Rs 10000 per member max)
• 25% for all(max 7500) Others 35% max 12000/-
• 35% max 20000,others 40% max 15000/-
• 40% project cost but max 35000 for all

Q - 38 .Electronic Channels in retail banking refers to & &

• ATMs
• Internet Banking
• Mobile Banking
• All the above

Q - 39 .In the credit information report weightage given to payment history is & &

• 0%
• 0%
• 0%
• 0%

Q - 40 .Which of the following dimension of CRM is not an approach of customer optimization?

• Acquisition of new customers
• Retention of existing customers
• Expansion of the customer relationship with the bank
• Decreasing dependence on technology

Q - 41 .What is new name of SGSY(swaranjayanti gram swarojgar yojna) ?

• National gram livelihood society
• Central rural gram yojna
• National livelihood campaign
• National Rural Livelihood Mission

Q - 42 .The loans sanctioned by banks for housing projects exclusively for the purpose of construction of houses only to economically weaker sections and low income groups, having family income, ...... irrespective of location, the total cost of which do not exceed ...... per dwelling unit.

• Rs 100000/- & Rs 5 lacs
• Rs 120000/- & Rs 15 lacs
• Rs 120000/- & Rs 10 lacs
• Rs 24000 & Rs 1 lacs

Q - 43 .PDA in Internet Banking stands for ......... ?

• Personal Data Attendant.
• Personal Data Assistant.
• Personal Digital Assistants
• Personal Digital Analyzer.

Q - 44 .When the data is available product wise on a stand alone basis, this model is known as ____. i. Horizontally organized model ii. Vertically organized model iii. Predominantly Horizontally organized model iv. Predominantly Vertically organized model

• both i and ii
• both i and iii
• both iii and iv
• both ii and iv

Q - 45 .Which of the following customer services are offered online?

• Account monitoring (electronic statements, realtime account balanced)
• Account management (bill payments, funds transfers, applying for products on-line)
• Financial transactions (securities trading, foreign currency transactions)
• All the above.

Q - 46 .Select the FALSE one in case of Priority of Charge

• Where a mortgagor creates more than one equitable mortgage over the same property in favour of two financing institutions, the institution in whose favour the mortgage is created first, has priority of charge.
• Where a mortgagor has created separate registered mortgages over the same property in favour of two or more financing institutions, the priority of charge will be determined with reference to the date of the execution of the deeds which has been duly reg
• Where a mortgagor gives the same property in equitable mortgage to one financing institution and in registered mortgage to another financing institution, the priority of charge will be determined with reference to the date of deposit of title deeds in eq
• None of the above

Q - 47 .Securitisation Process involves the following :

• The lender first selects the assets they want to securitise.
• The issuer (Special Purpose Vehicle) makes payment to the lender for the loans securitise
• The assets are converted into a pool of securities by the issuer for the purpose of issuing Pass
• Through Certificate (PTC) and the PTCs are sold to other investors who are willing to invest.

Q - 48 .The maximum number of Mutual Funds that can be distributed by Banks as a Corporate Agent is & &

• One
• Two
• Five
• No Limit

Q - 49 .The factors which are to be taken into account for calculation of Equated Monthly Installment (EMI) are&

• Principal
• No. of years of repayment
• Rate of Interest
• All the above.

Q - 50 .In the BCSBI code the words  you and  we refers to

• The customer
• the bank of the customer
• the inspecting officer
• Both A & B

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